Frequently Asked Questions
How do I access and watch classes?
You can create a Good Times Online account and access classes on your mobile, tablet, laptop, desktop or smart TV.
How does the free trial work?
Once we sign up for either the 30 Day or 6 Month Membership subscription, you will automatically receive your first 7 days free. On the 8th day, the credit or debit card you entered upon sign up will be charged the subscription amount.
I'm new to Pilates, where should I start?
All of our classes are open level and suitable for any level of fitness and experience as our skilled teachers give you options. You can take everything at your own pace and you're empowered to make any modifications that work best for you on the day.
The best place to start is with our signature class Total Body Class.
You can filter our classes by Experience / Ability or Class Type to best select the classes that will be good for you.
I'm pregnant, can I still join classes?
YES! If your doctor has cleared you to exercise and you have no complications.
To find out which classes are suitable for pre-natal you can filter all classes
The Class Description will also explain if there are any pre-natal specific advice, like how many weeks you can take this class until or any modifications you could take if necessary.
If you're ever unsure or would like to chat with one of our skilled teachers, contact us. We love supporting you through your pregnancy! Your health and that of your babies is our top priority at this time.
If you'd like to know more about exercising while pregnant, read the Exercise During Pregnancy Guidance from the Royal Australian and New Zealand College of Obstetricians and Gynaecologists or the Vic Government Better Health Pregnancy and Exercise Guidelines.
Is there such thing as too much Pilates?
We're huge advocates for any movement being better than no movement
2-3 classes a week is a good starting point when you’re new to a Pilates practice.
If you’re keen you can build up to 5-6 classes per week.
We recommend taking a mix of Class Styles to get the most out of your Good Times workouts.
How do I know if I'm doing it right?
Our skilled teachers give you options! And our inclusive way of teaching means you'll always be empowered to chose movements and options that feel right for you on the day. You're in charge, while we help facilitate.
What do I need to prepare for class?
You can cancel your Membership subscription at any time
You'll need the internet, space to move in, a mat, water and a towel. Class descriptions tell you if you need anything extra, with alternatives suggested. Our 'Good Home Workouts Pack' with a booty band and Pilates ball will jazz up any workout.
Check out the Good Times Shop
What if I need to cancel my subscription?
You can cancel your Membership subscription at any time.
LOGIN > ACCOUNT > BILLING > CHANGE PLAN > CANCEL MEMBERSHIP
Your subscription will cancel at the end of the cycle.
We do not accept cancellations via email, phone or social media.
How can I watch classes on my TV?
From your mobile —
Open the class in a web page > Select the Apply Airplay symbol on the bottom right > Select the device to cast to.
If you're having issues, try opening the video in Safari.
From your laptop —
Open the class in Safari > Select the AirPlay symbol on the bottom right of the video > Select device to cast to.
If you're having issues, go to Apple menu > System Preferences > Display > Airplay Display > Select device to cast to + Check 'Show mirroring options in the menu bar when available — then you can select the Airplay symbol from the menu bar next time.
From your mobile —
Download and open the Chromecast App > Connect your Chrome Dome > Select Screen Mirror (if you have a Pro Account) OR Internet
Check sound is ON > Tap to start mirroring > Start Broadcast > Open Class on your phone (live or recording)
Webpage / Internet
Copy the Class page link (you may need to log in) > StartSelect Tap to play
From your laptop —
Have the class open in a Chrome browser tab on your laptop > On the top right select More or the ↑ symbol to customise and control Google Chrome > Select Cast > Select Chrome Dome device